1-877-854-6888

FAQ

Is your PC slow? Slow enough that you can brew a pot of coffee before it kick starts? Or it shows symptoms like slow PC boot, freezes, automatic and sudden shut downs?

If you answer yes to any of these situations, then you need a PC tune up to keep it running smoothly and efficiently. Support Dock PC Tune Up is a free diagnostic tool that scans through your computer and checks for possible reasons for slow pc performance. Check out these FAQs and get answer to all the queries you have in your mind.

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...or call
1-877-854-6888


  • Q. Why is my PC Slow?
    A. The most common reasons for a slow computer are the following:
    • Infected with adware, spyware, viruses or Trojans
    • Whenever a new Windows program is installed, it leaves behind parts of the program installation files that can slow down or crash the computer
    • There could be old or conflicting Windows device drivers
    • If the computer has 256 MB of free system memory or less and you like to play computer games, then you may not have enough system memory to run your software efficiently
    • The computer could have fragmented hard drive
    • The computer could be filled with junk files or too full with data to function properly
    • There may be many background programs running and hence there is hardly any memory to run the main programs.

  • Q. What does PC Tune Up Mean?
    A. PC tune up is a simple process that strips your computer of unnecessary software and setting that may be the cause for your slow PC. It will perform a quick scan and check for different components that can improve the performance of your PC.

  • Q. What are Free PC Tune Up utilities?
    A. Free PC Tune Up is a diagnostic tool that will check for the following:
    • 1. System Restore
    • 2. Antivirus
    • 3. Antispyware
    • 4. Firewall
    • 5. Junk File Cleanup
    • 6. Registry Check
    • 7. Windows Update
    • 8. Browser check
    • 9. P2P Software
    • 10. Memory Check
    • 11. Internet Check

  • Q. What is system restore?
    A. System restore is a function that helps in restoring system files to an earlier point in time. It is a simple method to undo system changes without disturbing the personal files like e-mail, documents, photos etc.

  • Q. How does system restore play a role in improving PC performance?
    A. sometimes the installation of a program or a driver can lead to unexpected change to your computer. This can be a cause for even a new computer to run slow. By restoring your PC to settings at a previous point of time, this problem can be resolved.

  • Q. How does Free PC Tune Up Help in system restore?
    A. Free PC Tune Up will scan through your computer and will check to ensure that restore points are set up. If any changes are required it will throw a result like ‘Restore points detected. Setup periodical system restore checks.’ It can also help fix the issue for you.

  • Q. Can PC Tune Up install antivirus for me?
    A. No, PC Tune Up doesn’t install an antivirus. However, it tells you which antivirus is installed on your PC, whether it is updated or not, if the automatic scanner is active or disabled etc.

  • Q. Can a PC Scan tell me if my computer has an antispyware or not?
    A. Yes, it can tell if there is an antispyware software installed on your PC and protecting you from the latest threats. If it doesn’t detect an antispyware, then you can take the help of iYogi tech experts to install the latest antispyware on your PC.

  • Q. How can firewall issues lead to slow PC? How can PC Tune Up help?
    A. Firewalls can on certain instances affect the performance of your PC if they have been mis-configured or has some other problem. PC Tune Up will first detect whether the system has firewall and suggest any fix, if required.

  • Q. Does PC Tune Up act as a Junk file cleaner?
    A. Yes, it does act as a junk file cleaner and much more. The scan will let you know if there are junk files eating your disk space and clean the junk files, leading to disk cleanup.

  • Q. Can PC Tune Up act as a free registry cleaner?
    A. Yes, PC Tune Up can scan for registry errors that can lead to slow pc performance and if you want it will also act as a registry cleaner.

  • Q. Why is Windows Update important for my PC? How can PC Tune Up help?
    A. Windows update is one of the simplest ways to keep up with the latest. Having a PC with outdated programs is sure to make your PC slow. With PC Tune Up, you can run a quick scan and get all the latest Windows Updates easily.

  • Q. What does the ‘Browser Check’ in PC Tune Up do?
    A. PC Tune Up will run a scan to check for browser security settings to ensure safety from different online threats. If there is any issue it will suggest an easy fix to it.

  • Q. What is P2P file sharing? For what is it used?
    A. Peer-to-peer (P2P) file sharing is a method of sharing files directly between network users, without actually requiring a central server. P2P is used to download free music and videos. It acts like free music software.

  • Q. How can P2P affect your PC performance? What can the scan do for you?
    A. P2P can make your PC slow. As other users download files from your computer, they use a significant portion of your computer’s processing power, hence slowing down the overall performance. Also by P2P there is an increase in the vulnerability to viruses and spyware.
    A scan can let you know if there is any P2P software installed on your PC that is leading to slow PC performance.

  • Q. What is memory check? What will the scan tell you?
    A. Memory check is a quick check to see how much memory your PC has. The PC Tune Up scan can tell you how much memory you are using and if there are certain programs that are using unnecessary memory. It will also compress memory and free up memory space for you.

  • Q. What does the ‘Internet Check’ feature of PC Tune Up do?
    A. This feature, checks for the optimal Internet speed and ensures that you enjoy a fast browsing experience.

  • Q. What does the ‘Internet Check’ feature of PC Tune Up do?
    A. This feature, checks for the optimal Internet speed and ensures that you enjoy a fast browsing experience.

For Billing Issues or Customer Complaints
Call 1-866-914-9049

Disclaimer

Support Dock and iyogi are trademarks of iyogi. iYogi is an independent service provider of remote tech support for third party products. Any use of third party trademarks, brand names, products and services is only referential and iyogi hereby disclaims any sponsorship, affiliation or endorsement of or by any such third party.

HOW IT WORKS

Pick up your phone & call us just now. iYogi tech experts specialized in AVG® support will take access of your PC over the internet, identify the problem & fix it right away.

Services:

The iYogi Annual Plan includes unlimited access to tech experts for a single Windows based PC per year.

  • Remote tech support is available 24/7
  • Subscription includes desktop tools for PC Optimization and Home Networking.
  • Comprehensive range of technologies supported under this plan can be viewed on this link.

RENEWAL: Subscription under the Annual Payment Plan does not automatically renew and expires at the end of the applicable Term Plan.




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