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Headquartered in India, iYogi is the provider of on-demand remote tech support services brand. The firm has hundreds of thousands of consumers and small business customers across four countries. It is staffed by thousands of technical experts who provide the firm's Global Delivery Platform along with its proprietary technology and protected intellectual property rights. Here are some reviews of the various global technical services offered by iYogi. Firmly anchored to its Indian roots, iYogi uses tech sophistication, expertise and professionalism to resolve user's problems related to computers, by delivering high value technical support at a great price. According to reviews, iYogi has one of the highest resolution rates in the support industry. iYogi has a network of global tech experts, which provide a new approach to solving problems and helping customers. iYogi has received great reviews for its high resolution rate. It is setting new standards for the remote support industry with a high customer satisfaction rating. The firm offers a range of tools that enhance its remote support services. Some of its products include iYogi Smart PC Scan, iYogi Support Dock, iYogi Green PC and iYogi PC Optimization.
iYogi has a Global Delivery Platform, called iMantra. It helps to resolve every kind of technical problem, and keeps a note of each customer's demographic information and stores it in a log. All of this information can be retrieved at a moment's notice and can be accessed on demand to deliver great technical support. In recognition to its achievements as among the 100 most innovative global private technology firms, iYogi was awarded the Red Herring 100 Award in December 2008. Read iYogi reviews further to get a better understanding of its services. Broadly speaking, iYogi services cover a vast array of tech support. These include technical support for computers, laptops, printers, security, Internet browsers, digital cameras, MP3 players, and support for e-mail issues, among others. The firm also provides support for virus and spyware removal, which ranks among the most comprehensive of its support policies. It goes without saying that antivirus support is essential for your PCs and laptops to shield them from malware and spyware that are found in abundance over the Internet, looking to infect vulnerable PCs. Viruses may attack your PC any time and can destroy applications, system files, folders, and other important data. iYogi can provide robust antivirus support to home users and business set-ups to protect their systems from virus, malware, spyware and other malicious code attacks. iYogi tech support also includes configuring a firewall to shield and protect PCs or laptops from virus attacks. Besides, it also offers support for Internet networking, data backup, optimizing the system, and instant help and repair for various other issues that might hinder the proper functioning of a user's PC system. The firm also offers services that cater to users of Windows 7, the best operating system Microsoft has ever produced.
Here are iYogi's services for Windows 7 systems:
iYogi has also instituted an online video service, à la YouTube.Staying true to its technical roots, the videos cover a range of topics spanning the entire gamut of the technical domain.
Here are some of the firm's most popular videos:
Updating antivirus software in your system
Updating antivirus software in your system Want to print an important file and having problems with your printer? Is it printing slowly, has it conked out or is it playing dead? The good news is that help is just a phone call away. iYogi offers a range of printer troubleshooting services, which cover issues such as printer installation, support for various printer errors, etc. You do not ever have to worry about those pesky printers again! For the small or medium-sized businessman or someone starting out on his own, iYogi is a one-stop shop for resolving all technical issues that threaten to mar your entrepreneurial ambitions! iYogi's support package for small business users is organized into various sectors, such as managed services, managed monitoring, etc. Let us have a brief look at these.
iYogi's Managed Services enable you to place your resource-intensive IT operations under the management of experts so that you can optimize existing resources. This module provides continuous expertise and value through on-call assistance and remote support. The advantage for firms is of increased operational efficiency, lower costs, and reduced exposure to IT risk. Managed Security services utilize real-time threat monitoring, analysis, and remediation guidance to minimize the impact of security incidents on business operations and reduce overall IT risk.
Managed Monitoring Services: To maximize availability and performance of your business systems you must first have access to extensive details on the daily operation of your IT service infrastructure. iYogi can offer information and knowledge by monitoring, collecting and disseminating data on availability and performance from disparate sources and assets across your IT infrastructure from end to end. iYogi's monitoring tool uses advance technology like Unified Threat Management, Windows Management Instrumentation and Simple Network Monitoring Protocol, which monitors your network 24x7 using Microsoft API's to collect alerts and send it to the users over a secure channel. If you use iYogi's managed monitoring services, you can get the following benefits:
Increased security for consumers, iYogi offers services, such as Green PC and Support Dock. Green PC mode switches off the PC components when you are not using them. Nearly half of your PC power is used by your monitor and turning it off when you are downloading something or burning a DVD can save you a lot of power. Green PC service is iYogi's contribution to the environment initiative to help conserve energy. Green PC helps you operate your PC in a more environment-friendly manner so that you can save money, save environment, and get better PC performance.
Some other strengths iYogi has made tremendous strides since its founding. Its two founders have now made it one of the biggest technical support firms on the planet. It has featured in illustrious media such as CNN, The Wall Street Journal, Tech Crunch, Financial Times and The Washington Post. It offers technical support across Europe, North America and Australia. Its client base includes all sorts of consumers, from the small mid-west businessman to the Wall Street banker, who is playing the stock market for financial gains, to the retired teacher, perhaps still coming to grips with her new computer. As users have become more computer savvy, and as more and more users keep bridging the digital divide, the urge to communicate along the digital pathways becomes more intense. Since not all people can become writers, many have resorted to using blogs to express their feelings across a wide variety of topics, something that was not lost to the iYogi founders. The firm also maintains a blog where contributors comment and give reviews on various technical issues using an easy, colloquial style. Some of the more interesting topics that these blogs touch include 'How to include a vacation with Windows troubleshooting', 'Is your computer ready for 2011?', 'The ghosts of printers past', 'new computer, same old computer errors', 'Snip and paste with Windows 7', 'Tryst with Microsoft Office 2010', etc. The firm has borrowed its catchphrase 'Good Karma' from the Sanskrit word 'Karma', which denotes an action performed which causes the entire chain of cause and effect. As iYogi continues to march ahead, garnering universal accolades, it strives to adhere to the highest ideals on which it was founded by its owners. Satisfied with the support provided by iYogi technical services, this is what customers have to say in their iYogi customer reviews:
"Tech was professional & polite… This was absolutly money well spent! I will recomend Iyogi to any one that has any issues with their computer or laptop."
"Thanks to iYogi. My computer is up and running better than ever. Many thanks to iYogi technicians… With expert techs. like the one that corrected my problems. It's hard to improve on that type service. "
iYogi is committed to offering the best technical support. We would like you to share your suggestions and feedbacks based on your actual consumer experience with us. Find the 'iYogi Complaint Form' here which have been specially designed for our customers to post their views and opinions on iYogi products and services.
Santos Rivera
13 April, 2012
It was only last week that I had a system check up done by one of your technicians and it was fun as usual. My PC was working fine, but since it was almost three months I last had a check-up, I wanted to be sure that everything was fine. And it actually was, excluding a few small incidents. At the end of the session I filled the evaluation form and couldn’t help but smile. The technician today was such a cool dude, he even gave me a few details about his day-to-day life and we ended up having a small talk. And, he did remember to complete the optimization and troubleshooting process with time to spare. I feel so happy.
Rob Hafermann, Phoenix
15 March, 2012
There was a time when mounting IT costs was almost running down my small business. Even after trying different ways to rein down on costs, it was not until I came across i yogi and my business started to look up. I can’t thank these people enough!
Roger, Dearborn
30 August, 2011
I was well aware of the impact that machines were having on the environment and wanted my systems to contribute less to the environment. Through iYogi review I learnt how to conserve energy so that my firm could do its bit for the environment.
Carol, Detroit
26 August, 2011
I wanted to improve the overall health of my IT infrastructure so that my firm would post profits and also for a robust infrastructure. I found iYogi review a great help and found my profits heading north and my firm began doing really well.
Madden, San Remo
22 August, 2011
As the managing director of a firm, I have to ensure my IT infrastructure and assets are top of the mark, and to keep production flowing smoothly. iYogi review gave me help to manage my IT services infrastructure through the use of advanced technologies.
Peter M, Lincoln
19 August, 2011
I run a small business and wish to save on financial and energy resources at the same time by making optimum use of my materials. I was looking for a solution when I came upon iYogi reviews where I learnt how to manage my business infrastructure while being environment friendly at the same time.
John Garfield, New York City
16 August, 2011
As a businessman running my own business, I was stuck with a printer that was printing light, smudgy documents. It was impossible to make out what was on the sheet of paper, which is very bad for business. This happens when the printer is running dry of ink. iYogi review helped me with resolving this issue and my business picked up again.
Troy, Cincinnati
12 August, 2011
I own a small business and wish to maximize my existing resources to obtain profit for my firm. It was only after I read iYogi reviews that I learnt how to decrease my costs and increase my operational efficiency. iYogi reviews provides information on how to manage your services to stay one step ahead of other businesses.
Trish, NY
22 December, 2011
Getting comprehensive tech support is not the easiest thing around. I manage a small firm and, let me tell you, the number and variety of tech issues you come across is staggering. For me and my team, having an in-house technician was not an ideal situation and so was calling a technician every time we had an issue; it was dame costly. One of my team members then suggested iYogi which was an up-and-coming service provider at that time. We were not very sure where we were headed, but we are now. It is two years now and there is no slowing down, both for iYogi and my team. We are getting unlimited support the entire year and at a very reasonable price. To add to the good things, iyogi has even launched the iyogi complaints form, a very positive initiative. If I was not sure earlier, I am now that we are in very safe hands!
Oreo
22 December, 2011
iYogi has been my companion through thick and thin and my constant pillar of support. The only memories I have about them are that they are a great teach company, compassionate and understanding. I don’t buy it when someone tries to run them down without proper reasoning, for everyone of us has his share of weaknesses. It also has its fair share, but there are more positives. I have just checked out their latest iYogi complaints form. It is for customers like you and me. Hurray!
I am delighted with the service Support Dock powered by iYogi has given me. The PC is working perfectly now. This Application is surely a one stop solution for day to day PC problems.
Thomas Foskaris
Nevada-United States
Disclaimer - iYogi is an independent contractor and a provider of remote tech support services. The trademarks IYOGI, IYOGI (stylized), GREAT TECH SUPPORT GOOD KARMA, the iYogi character and any combination of these marks are the trademarks of iYogi Holdings Pvt Ltd and/or its subsidiaries and affiliates. The site, and all content provided on or through the site, are provided on an "as is" and "as available" basis, except where expressly provided otherwise. iYogi expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the site and all content provided on or through the site. iYogi makes no representation or warranty as to: (a) the site or content meeting your expectations; (b) the site will be available on a continuous, secure or error-free basis; (c) the quality of any content purchased or obtained by you on or through the site will meet your expectations; or (d) all other trademarks, company names, product names and brand names are the property of their respective owners, and iYogi disclaims any ownership in such third-party marks. iYogi bears no affiliation to any third party referenced on this site, unless such relationship is expressly specified herein. For permitted use and specific warranties, please contact the relevant third party/(ies).
This site and/or its content may not be extracted; published; disseminated; or reproduced in material form; and/or may not be incorporated into any contract and does not constitute a contract or a commitment to any specific terms, without the express written permission of iYogi Holdings Pvt Ltd.
iYogi reserves the right to make ongoing changes or updates to, and monitor the use of, the site and content provided on or through the site at any time without notice. ©2005-2010. All rights reserved. iYogi ™ Technical Services Private Limited.
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Alicia Rhine
7 May, 2012
When I was deciding to go for remote support, my friends were dead against it. They are unreliable and don’t deliver on the promises they make, they (my friends) warned me. But I followed my instincts and ended up with iyogi. The rest as they say is history. Thank guys.